About Bell Montre's after-sales support
Bell Montre after-sales support
We provide thorough after-sales support for products purchased from Belle Montre.
If my watch stops working, where should I take it?
I'm sure there are many customers who have similar concerns.
Of course, there's no problem with taking it to a nearby watch shop, but you don't know what kind of person will be there and it takes courage to go into the store.
In that case, please send it to us by mail.
We accept parcels 24 hours a day.
About overhaul
A watch is like a car and needs regular maintenance.
Maintaining a watch is called an "overhaul" and involves disassembling each part, cleaning it, and then reassembling it.
Even if the watch appears to be telling time on the surface, there may be things inside it that could cause it to malfunction, such as a lack of oil or dust.
To prevent malfunctions in your watch, we recommend regular maintenance every 2 to 5 years after purchase.
Warranty period after purchase
If you experience any malfunctions within one month of purchase, we will perform maintenance.
inquiry
For inquiries via the official LINE account, click here
Contact us by email here
For phone inquiries, please call 05036260857